AI chatbot in Max

Don't lose customers at Max until managers respond. The AI bot is responsible for seconds, advises on goods and services, collects contacts and transmits requests to CRM.

Clients write to the Max messenger — the bot responds instantly, understands free messages, qualifies requests and helps not to lose clients in correspondence. All requests are visible in a single interface.

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Advantages of an AI bot in Max

Round-the-clock responses

Round-the-clock responses

The AI bot in Max responds at night, on weekends, and during rush hours while managers are busy or offline. Clients receive a response in seconds.

Understands free messages

Understands free messages

Customers write in their own words — artificial intelligence understands the meaning, context, and responds to the company's knowledge base without harsh scenarios.

Qualification of applications

Qualification of applications

Specifies the need, budget, deadlines, and contacts before handing them over to the manager. Separates hot leads from casual hits.

Integration with CRM

Integration with CRM

Creates transactions, sends notifications, and saves data without manually transferring it from Max. Supports Bitrix24, amoCRM and other systems.

AI Bot capabilities in Max

Instant responses

The AI in Max responds to clients in seconds after the message. Advises on prices, deadlines, availability, conditions — without delay.

Product consultations

Helps you choose a product or service, explains the characteristics, compares the options, and leads the customer to purchase directly in the Max dialog.

Collecting contacts

Collects the name, phone number, e-mail, and task description. If the client has not left a contact, the bot clarifies and records the data.

Lead Qualification

Determines the customer's interest, budget, urgency, and willingness to purchase. Sends only high-quality applications to the manager.

Sending the dialog to the manager

If the question is complicated or the client asks for a human, the bot transmits the dialogue to the operator along with the full history of communication.

Dialog analysis

The dialog history helps you see common questions, weaknesses in sales, popular services, and reasons for rejections.

How it works

Safety and compliance with 152-FZ

Safety and compliance with 152-FZ

Encryption at the dialog stage — the AI works with anonymized data. Storage on servers in the Russian Federation. Depersonalized processing without user identification.

The company's knowledge base

The company's knowledge base

Upload documents, instructions, price lists, and FAQ. The bot will respond only based on your data, without inventing prices and conditions.

A single window for all dialogs

A single window for all dialogs

All Max chats are in one interface: history, statuses, bot and operator responses. The manager sees the full context of each request.

How to launch an AI bot in Max

01

Registration

Register on the SoftRest platform. Get access to your personal account and the 7-day trial period.
02

Max Connection

Through Max Business, you receive an API token and connect the channel. The integration takes 5 minutes according to the instructions.
03

Setting up a knowledge base

You upload information about the company, products, services, and frequently asked questions. The AI learns from your data.
04

Launch

You check the bot's responses on test dialogues and put it into operation. The bot starts accepting requests 24/7.

Cost

Start

AI agent for all channels (Max, Avito, website). CRM integration. 200 bonus credits per account (1 credit = 1 ruble). 7 days is free of charge.

1,000 ₽/month Choose

Standard

AI agent for all channels (Max, Avito, website). Integration with CRM. Imported models. Intelligent RAG knowledge base for storing large amounts of information. 1000 bonus credits per account (1 credit = 1 ruble). 7 days is free of charge.

5,000 ₽/month Choose

Turnkey integration

Setting up scripts, downloading the knowledge base, connecting Max and CRM, and training employees.

Individually

The subscription to the service includes the work of an AI bot in Max.

Frequent questions

01

How do I connect the bot to Max?

Through Max Business: create a chatbot in Max, copy the API token and connect it to the SoftRest platform. Full instructions are available in your personal account.
02

Does the bot understand free messages?

Yes, the AI bot understands the natural language, meaning, and context of messages. The client can write in his own words, and the bot will respond using the company's knowledge base.
03

Is it possible to transfer the dialog to the manager?

Yes. If the question is complicated or the client asks for a human, the bot transmits the dialogue to the operator along with the communication history. The manager sees the context immediately.
04

What data is needed to train a bot?

It is enough to download the company's documents: price lists, descriptions of goods/services, FAQ, instructions. You can also add a link to the website, and the bot will index the information itself.
05

How long does it take to connect?

The basic setup is 1 day. Turnkey with scenario development, knowledge base upload and integration with CRM — from 3 to 7 days.

Connect an AI bot to Max for free

+7 (981) 407-17-17 info@softrest.ru

AI at Max helps businesses

The answer is in seconds instead of hours | Reducing the workload on managers by up to 40% | Processing applications 24/7 without days off | The trial period is 7 days for free